Call Freephone 0808 808 2244 (Mon-Fri 9am-6pm) or request a call back

Helping you make your home warmer and more energy efficient

Changes to the Welsh Government Warm Homes scheme

The Welsh Government Warm Homes Nest scheme will come to an end at the end of March 2024, with a new scheme replacing it on Monday 1 April 2024. The new scheme will have a greater focus on low carbon technologies for the home where it makes sense to do so, to support Welsh Government’s ambition to make Wales net zero by 2050.

Under the new scheme, each home will be individually assessed, and the best energy efficient solution will be offered. This may be through insulation, low carbon heating and renewable technologies.

Nest will continue to provide advice to customers on saving energy and money and will remain open from Monday – Friday 9am – 6pm until the end of March 2024. Customers will also be able to express their interest in the new scheme through the Nest advice service and discuss other energy efficiency and low carbon grant schemes which are available.

To maximise delivery of applications in progress by the end of March 2024, we are not taking new applications except for eligible vulnerable customers with no heating or hot water at the property.

If you have no heating or hot water, please get in touch and we will advise you of the help available to you.

Advice for everyone

The Nest scheme offers a range of free, impartial advice and, if you are eligible, a package of free home energy efficiency improvements such as a new boiler, central heating, insulation, solar panels or a heat pump. This can lower your energy bills and benefit your health and wellbeing. Find out how you can apply for free home energy efficiency improvements.

If you’re worried about your energy bills, call us and speak to one of our friendly advisors. They can offer free and impartial advice on:

Call Freephone 0808 808 2244 or request a call back using our online form.

Energy saving tips and support services

We understand that the rising cost of living can be especially worrying if you have difficulty paying your energy bills. We’ve put together some expert energy advice to help you save money in the home, as well as information on support services to keep you warm. Read our advice on how to save money and stay warm in your home.

Listen to Little Bill’s message:

Warm Home Discount

How can Nest help?

Apply for Nest