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When undertaking installation work, our contractors will always comply with Welsh Government guidelines in relation to managing the risk of COVID-19. All of our contractors will complete a full risk assessment at every property they visit and follow hygiene procedures in line with Welsh Government guidance, including the use of PPE. Our team will contact you prior to the visit to discuss how work will be carried out and the requirements for all parties including social distancing and safe haven procedures that will need to be followed. If you have any queries, or a home visit booked, please contact our advice team on freephone 0808 808 2244.