Call Freephone 0808 808 2244 (Mon-Fri 9am-6pm) or request a call back

Changes to the Welsh Government Warm Homes scheme

The Welsh Government Warm Homes Nest scheme will come to an end at the end of March 2024, with a new scheme replacing it on Monday 1 April 2024. The new scheme will have a greater focus on low carbon technologies for the home where it makes sense to do so, to support Welsh Government’s ambition to make Wales net zero by 2050.

Under the new scheme, each home will be individually assessed, and the best energy efficient solution will be offered. This may be through insulation, low carbon heating and renewable technologies.

Nest will continue to provide advice to customers on saving energy and money and will remain open from Monday – Friday 9am – 6pm until the end of March 2024. Customers will also be able to express their interest in the new scheme through the Nest advice service and discuss other energy efficiency and low carbon grant schemes which are available.

To maximise delivery of applications in progress by the end of March 2024, we are not taking new applications except for eligible vulnerable customers with no heating or hot water at the property.

If you have no heating or hot water, please get in touch and we will advise you of the help available to you.

Welsh Government Warm Homes, which includes the Nest scheme, provides funding for energy efficiency improvements to low income households and those living in deprived communities across Wales.

It supports the Welsh Government’s commitments to:

The scheme considers a whole house approach to home energy efficiency improvements. This helps to tackle harder to treat homes where the impact of fuel poverty tends to be most severe.

Advice for everyone

If you’re worried about your energy bills, call us and speak to one of our friendly advisors. They can offer free and impartial advice on:

  • Saving energy and water
  • Money management
  • Making sure you’re on the best energy and water tariff
  • Whether you are entitled to any benefits to boost your income

Call Freephone 0808 808 2244
or request a call back using our online form.

Free home energy efficiency improvements

Is your home hard to heat? You could be eligible for home energy efficiency improvements at no cost to you.

We install free boilers, central heating systems and insulation to help households on low incomes to keep warm and reduce the cost of their energy bills.

You could be eligible for free energy efficiency improvements if:

  • You own your home or rent from a private landlord (not Council or Housing Association)
  • Your home is energy inefficient and expensive to heat
  • You or someone you live with receives a means tested benefit OR has a chronic respiratory, circulatory or mental health condition and an income below defined thresholds (full health based criteria information is available here)

If you are eligible, we will recommend a package of energy efficiency improvements at no cost to you. They will make your home warmer and save you money on your energy bills.

Our advisors will ask you some questions about your property and the benefits you receive, so please make sure you have your benefit award letter and, if applicable, your landlord details to hand when you make the call.

Rhondda Resident

Warm Home Discount

How can Nest help?

Apply for Nest