“Dealing with Nest has been so easy, from that initial phone call it was all dealt with! I was kept informed of everything, but I didn’t have to run around making calls or sort things out, that helps more than anything. My home is so much warmer, and it makes such a difference when you just turn on the tap and there’s hot water! For many years, before the system stopped working, I got used to having to warm the water for hours first and then it wasn’t as hot as the water is now. It is magic and more people should know about Nest and how the scheme can help them.’’